Core features
Orders, shipments and tours: the records you work with every day.
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- ToursWhat a Tour is (the operational plan with ordered stops and one carrier/driver/vehicle), how a carrier attaches, and reviewing to complete.
- MarketplaceHow Orbit Marketplace distributes Tours to Carriers via auctions and instant offers, plus how to read an offer's dispatch state (open, won, declined, revoked, expired).
- ExtrasExtras are a core concept in Orbit that ensures compatibility between Tours and the assigned Carriers, Vehicles, and Drivers.
- TransportComposerHow a TransportComposer turns a TransportShape into one form for creating Orders, Shipments and Tours, and how TransportDrafts save your progress.
- Vehicle ClassesHow vehicle classes work in Orbit — presets for new vehicles, routing and class suggestion, customisation, and how a class differs from a physical Vehicle.
- Language SettingsThe world is diverse, and so are the communication needs of businesses operating in a global marketplace.
- LoadPlan 3DLoadPlan 3D calculates how Loads fit into a vehicle by solving a 3D packing problem.
- Stops & Arrival TrackingHow each stop records its planned window, the driver's logged arrival/departure, and the proof of delivery captured in Orbit Cockpit.
- Operating Hours for LocationsHow opening hours on a saved location — and optionally each dock — let Orbit schedule stops only when a site is open, set separately for pickup and dropoff, with a weekly pattern and date overrides.
- Documents & Proof of DeliveryHow Orbit keeps files against your records — delivery notes, invoices, labels and proof of delivery — with version history, one file shown across related records, and visibility control per document.
- Understanding Loads & Load TypesWhat a Load is (a physical cargo unit with dimensions, weight, quantity and handling rules) and how reusable Load Carrier templates such as "Euro Pallet" fill in default dimensions.
- Live Tracking & Expected Arrival (ETA)How live tracking and the expected arrival (ETA) work, why the ETA moves, when it isn't shown, and how it differs from the planned TimingGuide window.
- OrdersWhat an Order is (the commercial/billing record grouping shipments), its statuses, the confirm/cancel actions, and why customer fields are inherited from the shipper.
- ShipmentsWhat a Shipment is (one pickup + dropoff), the pivot between an order and a tour, routing onto a tour, and its statuses.
- Load Status TrackingHow each load carries its own handling outcome, how drivers and operators confirm it when departing a stop, and what a failed load means for the shipment.
- Order, Shipment, Tour & Leg Statuses – and how they updateHow statuses update automatically as you work, why an order's status reflects its shipments, and a quick reference of the status names on Orders/Shipments/Tours/Legs.
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